Chien de traîneaux en Laponie | O’Nordic

How can we help you ?

Booking and cancellations

How to book?

You can find all our activities on our website, along with useful information such as descriptions, photos, pricing details, and what to expect. A booking calendar is available on each activity page, allowing you to check availability and choose the date, time, and number of participants you want to book for.

You can complete your booking by clicking the “Book” button, filling in the required details, and making your payment online. A confirmation email will be sent to you once your booking is completed.

If you have any specific requests or questions, feel free to contact us at info@onordic.fi

What payment methods are available ?

You can pay by debit or credit card when booking through our website, or by bank transfer/payment link if booking by email.

On-site, we accept credit card payments as well as cash

If the calendar shows no availability ?

If you can’t find a suitable date on the booking calendar, please send us a request directly by email at info@onordic.fi

 

Activities

How to dress ?

In winter, temperatures can drop to -30°C or lower (especially between December and February). You must wear clothing suitable for extreme cold to avoid serious injuries or dangerous situations.

We strongly recommend dressing in three layers, along with warm waterproof boots, a hat, and mittens suitable for Arctic weather.

As guides, we are responsible for the group’s safety. Please note that we reserve the right to deny participation in our tours (without refund) if you arrive inadequately dressed.

Arctic overalls are available if needed (included in sled dog activities).

How many people per tour ?

All O’Nordic activities are run in small groups only, to ensure the highest quality of service. We limit each tour to a maximum of 5–6 participants. For logistical reasons, we cannot organize tours for larger groups. Some experiences are also offered as private tours.

For special group requests (e.g., school trips), feel free to contact us directly at info@onordic.fi

Can my child join the activity?

The minimum age required is specified on each activity’s page.

Some activities are accessible from 4 years old, but we generally recommend from age 6–8, due to safety concerns related to the cold. Activity durations may be adjusted on the day depending on weather and children’s needs.

If we find a child is not properly equipped, we reserve the right to cancel the booking without refund for safety reasons.

Stays

Is it possible to come alone?

es, it’s absolutely possible to join a stay alone.

You may share the sled dog activities with other participants (always in small groups), or we can group you with other solo travelers on the same stay — shared room option available.

Special diets or allergies

We can accommodate special dietary needs or allergies. Please contact us directly at info@onordic.fi so we can plan accordingly.

Accommodation

What is the accommodation like?

You will stay in a traditional wooden chalet, located just 20 minutes on foot from a small local ski station (3 slopes), ideal for sledding and surrounded by hiking trails.

It includes all the necessary comforts: a fully equipped kitchen open to the living area with a fireplace, TV, convertible sofa bed, 2 bedrooms with closets, 2 toilets, a bathroom with shower, washing machine, electric sauna, Wi-Fi, and bed linen and towels provided. The chalet is located 15 km from our O’Nordic base camp and 6 km from Posio.

How many people can stay in the chalet?

The chalet accommodates up to 5 people.

Shared or private stay?

It’s possible to book a group stay (e.g. two couples wishing to share the same accommodation and experience). In that case, please inform us by email at info@onordic.fi

Where is the accommodation located?

In the heart of the forest — a calm and peaceful environment, with hiking trails available in both summer and winter. Other rental lodgings are nearby.

All O’Nordic activities are private, just for your group. However, there is no exclusivity on activities organized by external partners.

Is it possible to book the chalet only?

Yes, you can book the accommodation alone, especially if you have your own car or rental vehicle. We can help with your stay planning and support you on site if needed.
You can check winter rental availability here:
https://www.onordiclapland.com/calendrier-sejours-hiver-multi-activites
For other periods, feel free to contact us directly at info@onordic.fi

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